Resource recovery from end-of-life (EOL) products is becoming increasingly engaged in by companies as a response to customer, consumer, government and social pressures, the electronics industry cites competitor pressures as being the main driver of EOL product take-back and recovery. Recovery can occur at three levels; i.e. product, part and material. Each of these options has economic and environmental advantages and disadvantages depending on the product type and a host of other influencing factors. The work described in this paper supports the decision as to the most favourable route from a cost and value perspective, a software model that provides such support is also described.